FAQs

Course Registration and Information

1. HOW CAN I REGISTER FOR A COURSE?

4 simple ways to register with Alpha Learning Centre (ALC):

  1. Website: Log on to our website www.alphalearningcentre.com. Select the course you want from the list of categories or filter through the calendar options. Click the “Register” button in the filtered results or the “Manual Registration” option on the course page. Complete the form and click submit.
  2. Telephone: Call +971 58 102 8628 or +44 7443 559 344 to register
  3. E-mail Us: Send your details to [email protected]
  4. Mobile/WhatsApp: You can call or message us or WhatsApp on +971 58 102 8628.
    Believe us; we are quick to respond to.

Upon receiving the registration form, our course registration team will contact you via email or call, post which they will share the Training Invitation Letter and Invoice.

Request for course cancellation must be made in writing to [email protected] & received 14 days before the course date. A USD250.00 processing fee will be charged per delegate for each cancellation. After that, we regret that we cannot refund any fees due, although in such cases, we would be happy to welcome a colleague who would substitute for you. If a course is cancelled, ALC will not be responsible for any losses incurred due to the cancellation of flights, accommodation, etc.

Course Fee

4. HOW DO I PAY MY COURSE FEES?

You or your company/ sponsor will be invoiced, and we accept Bank transfers and Card Payments.

All course fees/invoices must be paid in full no later than 14 days prior to the start of the course. Your course is NOT confirmed until payment has been received. ALC has the right to refuse admission if the payment is not received.

Course fees include below:

  • Intensive training sessions from well-qualified trainers
  • Interactive training material for all our courses
  • Certificate of Training on successful course completion
  • Free consultation and coaching during and after the course
  • Lunch and 2 coffee breaks on each training day

Yes, discounts are available with ALC which vary depending on the number of registrations and other factors. For more information, please call or WhatsApp us on +971 52 102 8628 or +44 7443 559 344. We will be happy to share our promotions and offers with you.

Services

8. DOES ALC OFFER ASSISTANCE WITH OBTAINING HOTEL ACCOMMODATION?
Yes, as part of our complimentary services, you can connect with ALC Administration Team at [email protected] to know more about how to make the best use of corporate tie-ups and discounted rates for hotel accommodations. We also try our best to place the delegate in the same or nearby venue where the training is conducted. If required they could assist in booking your accommodation and arrange for airport transfers on your behalf.

No, we do not provide assistance in obtaining the visa.

A valid ALC ‘certificate of training’ will be awarded to each participant upon successfully completing the course.

Yes, ALC is an accredited center. CPD, HRCI, PMI, ISO accreditations are to name a few. For more information, please call or WhatsApp us on +971 52 102 8628 or +44 7443 559 344

Course Information

12. DOES ALC RUN COURSES IN ADDITION TO THE TRAINING CALENDAR?

Yes, in special cases we do arrange for training in addition to the schedules in the training calendar. For more information, please call or WhatsApp us on +971 52 102 8628 or +44 7443 559 344

Your Preferred Course Dates can be requested by connecting with one of our consultants on call or WhatsApp us on +971 52 102 8628 or +44 7443 559 344. Although this is ALC’s prerogative, and decisions are taken on case-to-case basis. Having said this, you can be sure to get a confirmed course as per your preferred course date if you are willing to provide a minimum of 4-course registrations or pay an equivalent course fee.

The courses are available in 3, 5, 7, 10 and 15 days’ duration.
With a global team of training professionals, we can offer any course, anytime, anywhere in the world. ALC has a total of 74 venues spread over 4 continents around the world (Asia, Africa, Europe and North America).
We offer 700+ public courses to our clients spread across 28 different course categories.
Our limit is 15. However, we do make an exception for our key account clients and help them accommodate during busier days.
Our public courses generally start around 9:30am and end by 4:30pm. There are 7 contact hours per day.

We use a variety of techniques and tools during our workshops:

  • Pre-Course Questionnaire
  • Identifying and Matching Learning Objectives
  • Case study analysis and Simulations
  • Presentation/Lectures technique used by qualified speakers
  • Group discussion for maximum learning
  • Individual and team building activity
  • Role-plays
  • One-to-one discussions
  • Short video films
  • Pre and Post training assessment
  • Free Consulting on any specific issues that you would like to be resolved
  • Individual course action plans – Post Course Expectations
  • ROI reports

Yes, apart from public courses we also offer tailored in-house courses as per client’s requirement. We prepare the course to include specially designed cases and exercises, which apply to the client’s business and expectations. ALC works closely with several international principals from around the world to deliver diversity in the solutions offered.

An in-house course is delivered specifically for the client requesting it for internally nominated delegates. These courses can be delivered in English and in Arabic or both either ‘out of the box’ or with further tailoring and customization. We are flexible when it comes to designing the course and timings for tailored in-house courses.

Yes, we do deliver courses in 17 different languages.

At ALC, we are a team of 140+ Highly Experienced Training Specialist. We hire both national and international trainers; while selecting the trainer we keep in mind not only the academic qualification, but also rich industry experience they come along with. We believe in hiring the BEST to deliver the BEST.

ALC is a global training and consulting firm that serves leading businesses in many countries. We help our clients make lasting improvements to their performance and realize their most important goals. Over nearly a decade, our team has built a firm uniquely equipped to this task.

We aim to provide our clients with the highest quality training at a highly competitive price and this simple philosophy forms the basis of everything we do.

We have over 300+ satisfied clients, and we have successfully delivered trainings to more than 600+ delegates in less than 2 years.

We give you many reasons to train with us:

  • Over 300+ Satisfied Clients
  • Experience of thousand training hours
  • We assess Needs and offer Need based solutions
  • Fully Customized solution as per your business
  • Team of 140 High Quality Training Specialist
  • Over 17 choice of languages for training delivery
  • Bespoke In-Company Training
  • High interactive and engaging programs
  • Individual coaching & developmental action plan
  • Follow up & ongoing engagement program for application of learning
  • International Certifications
Yes, ALC is recognized as a certified training service provider under ISO 9001: 2015 and ISO 10002:2018
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